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Mlada žena na svom mobitelu pored člana EOS tima s slušalicama i dvije žene koje razgovaraju.
Innovation & Trends Corporate Responsibility

Plain language: Improving communication with consumers
Feb 27, 2025
3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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Poštena naplata duga: Sredovječni dužnik u maslinastom sakou zabrinuto gleda kroz prozor.
Receivables Management Corporate Responsibility

Fair debt collection: The person behind the debt.
Feb 17, 2025
4 min.
The central question in responsible debt collection is: How do we handle defaulting consumers? As EOS demonstrates, there is more than one good answer to this question.
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Panel diskusija s nekoliko govornika koji sjede na šarenoj sofi, a u pozadini je prikazana prezentacija. Fokus je na ženi koja govori, dok je publika uključena u raspravu.
Corporate Responsibility

EOS supported Money Tik Talks Conference for Gen Z
Oct 27, 2024
2 min.
Barbara Cerinski highlights the importance of financial literacy for Gen Z, offering insights and strategies for managing money and securing a successful future.
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Marwin Ramcke, izvršni direktor, stoji u svijetloj prostoriji u plavom odijelu i s desnom rukom u džepu.
Financial Investor Corporate Responsibility

Interview: EOS Board on the 2023/24 financial year
Aug 7, 2024
7 min.
The EOS Board on the 2023/24 financial year: How business has developed in the regions, why sustainability remains a key focus area, and how EOS is optimally prepared for the future.
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ESG: EOS has a clear agenda for environmentally conscious and socially responsible action. Corporate Responsibility experts see to it that the strategy is being implemented in the national companies.
Innovation & Trends Corporate Responsibility

ESG experts promoting sustainability at EOS internationally
Jul 31, 2024
4 min.
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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EOS colleague reading documents in EOS lobby
Corporate Responsibility

EOS MATRIX Licensed as Authorized Credit Servicer by CNB
Jun 28, 2024
2 min.
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IFC representatives visited the EOS Group in Hamburg, celebrating the cooperation in the Polish market and solidifying the commitment to sustainable investments.
Corporate Responsibility Debt Purchase

ESG criteria: EOS and IFC pursue sustainable portfolio acquisition
Mar 14, 2024
3 min.
In Poland and southeastern Europe, IFC (International Finance Corporation) and EOS apply strict ESG criteria covering social and environmental aspects when buying NPL portfolios.
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EOS Headquarter in Hamburg
Corporate Responsibility

EOS Matrix rejects the possibility of unauthorized extraction of data
Oct 5, 2023
2 min.
Independent forensic investigations have determined that the data provided to AZOP significantly differs from the data in EOS Matrix data base
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A graphic shows several people communicating with each other through email, conversations, and letters.
Corporate Responsibility

How EOS makes debt collection responsible and fair.
Jul 26, 2023
3 min.
EOS stands for fair and respectful receivables management. The debt collection company accomplishes this with technology that simplifies processes for consumers and with trained staff.
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Financial literacy: Learning at an early age about how to handle money properly can protect people from excessive debt later on.
Corporate Responsibility

Financial literacy: How EOS is committed to improving financial skills.
Jul 26, 2023
4 min.
A lack of financial education can accelerate the path to excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs that aim to counter such developments.
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Dinamička grafika s crvenim, bijelim i crnim točkama koja simbolizira kretanje i inovaciju u upravljanju potraživanjima u EOS-u
Corporate Responsibility

Notice of Alleged Unauthorized Handling of Personal Data
Mar 27, 2023
2 min.
EOS Matrix applies adequate organisational and technical measures for the protection of personal data in accordance with the positive regulations of the General Data Protection Regulation.
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Annual and Sustainability Report 2023/24

Very good results in challenging times: In its 50th anniversary year, the EOS Group looks back on a demanding and successful financial year 2023/24. All key figures, business highlights and exciting throwbacks to 50 years of EOS as well as achievements and highlights of the EOS Group's commitment to its social, societal and environmental responsibility can be found in this year's annual and sustainability report.
Read the whole report
2023/24

EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 
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