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Meike Fabian tijekom intervjua

Responsible AI use: Explicit guidelines at EOS

6 min.
Binding policies and processes ensure that AI is used responsibly. Meike Fabian, Chief Compliance Officer at EOS, discusses the company’s AI corporate policy in an interview.
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AI u naplati dugova: Na ovoj slici, dva stručnjaka zajednički analiziraju programski kod za automatizovane procese na velikom ekranu. Scena ilustruje praktičnu primenu veštačke inteligencije (AI) i robotizovane automatizacije procesa (RPA) u upravljanju dugovima — primer digitalne transformacije u upravljanju potraživanjima.

AI and the future of debt collection

4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Sastanak zaposlenika EOS Digital Cluba za promicanje digitalnih vještina i razmjene znanja, uz prezentacije i rasprave.

Investing in Digital Knowledge Supports Digital Transformation

4 min.
EOS employees in Croatia educate and exchange knowledge and experience through the internal initiative EOS Digital Club
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Innovation contest: The winning team presented artificial intelligence (AI) that can independently make and receive call center calls.

Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Jedna ilustracija prikazuje robota ili chatbota koji drži različite grafikone i tekstove, kao i nekoliko zaposlenika koji rade na računalima i postavljaju pitanja chatbotu.

How generative AI is taking over routine tasks in the financial sector

3 min.
Already, generative AI can handle a lot of typical tasks in financial services companies. EOS is testing how chatbots can reduce employee workload even more and improve their efficiency.
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Annual and Sustainability Report 2025/26

In the 2025/26 financial year, the EOS Group once again delivered excellent results, confirming its strong position across Europe. Significant investments and a focus on sustainable business practices played a key role in this success. With resilience and innovative strength, EOS actively meets market challenges and helps shape the financial world responsibly and with a clear vision for the future.

Nasmiješena osoba sjedi u modernom uredskom lounge prostoru, razgovara telefonom i radi na prijenosnom računalu. U pozadini rade još dvije osobe.

EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 

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